Due to unusually high call volume, you may experience call congestion or issues with our support lines. Please use the mobile app to access important account information. For critical customer support please send us an e-mail within your account centre.
Articles in this section
- When calling customer support, and the line isn't working.
- How do I reset my Global Wallet® security questions?
- How can I reset or change my PIN?
- How do I reset my online password for my Global Wallet® account?
- How do I check the available balance on my Global Wallet®?
- How can I view my Global Wallet® transaction history?
- What are transaction alerts?
- Where can I view or update my email address for Global Wallet® email transaction alerts?
- Can I transfer money from my Global Wallet® to another Global Wallet® holder?