If your Global Wallet® card is not working at a retailer, please verify that:
- Your Global Wallet® card has been activated
- The retailer accepts Visa
- You are using the correct PIN
- You have not entered your PIN incorrectly three times, as this would have locked your card
- The purchase amount does not exceed the available balance on your Global Wallet® account.
If your Global Wallet® is still not working, you can email us here.