Don't worry if you can't remember your PIN number - you can reset it through the online account centre. Simply log in, go to the 'Cards' section and then click on 'Manage' to Reset PIN.
If you do remember your current PIN and you'd just like to change it, you can do it either in the online account centre as specified above, or using the Global Wallet® app – go to 'Cards', select your card and then choose Change PIN.
Feel free to email us for further instructions or if you can't find something. If you need specific assistance, you can call us at 13 18 75, or +61 2 8667 5924 from outside Australia.